Privacy Policy
Last updated: July 9, 2025
At Balcony Construction Christchurch, safeguarding your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://balconyconstructionchristchurch.co.nz, request a quote, or engage with our services. By using our website or interacting with Balcony Construction Christchurch, you acknowledge and agree to the practices described below.
1. Information We Collect
Balcony Construction Christchurch collects both personal and non-personal information to deliver professional balcony construction services, enhance our website, and provide you with a seamless, personalized experience.
Personal Information
We may ask you to provide personal details voluntarily when:
- Completing a contact or enquiry form
- Requesting a quote for balcony construction or repairs
- Communicating with us by email or phone
- Scheduling a site visit or consultation
This information may include:
- Your full name
- Contact information, such as email address and phone number
- Property address and details of your balcony project
- Specific preferences or design ideas you share with us
Usage Data
When you browse the Balcony Construction Christchurch website, we may automatically collect technical information such as:
- Your IP address and general location
- Browser type, device details, and operating system
- Pages visited, time spent on each page, and navigation path
- Referring websites or search queries used to reach us
This information helps Balcony Construction Christchurch understand how visitors use the site and improve the user experience.
2. Cookies and Tracking Technologies
Balcony Construction Christchurch uses cookies and similar tracking technologies to enhance functionality, monitor performance, and deliver a user-friendly experience.
Types of Cookies We Use:
- Essential Cookies – Enable secure form submissions and core website functionality.
- Performance Cookies – Collect anonymous analytics to help improve our services.
- Functionality Cookies – Store your preferences for a tailored experience.
- Marketing Cookies – If you consent, these may be used to show relevant promotions about our balcony construction services.
You may adjust your browser settings to manage or disable cookies, though this may impact some features of the Balcony Construction Christchurch website.
3. How We Use Your Information
Balcony Construction Christchurch collects and processes your information for the following purposes:
- Responding to your enquiries and providing quotes
- Planning and executing balcony construction projects
- Sending updates, promotions, or relevant service information
- Improving our website’s usability and content
- Fulfilling legal and regulatory obligations
We only collect information that is necessary and do not sell or rent your data to third parties.
4. Sharing of Information
Your privacy matters to Balcony Construction Christchurch, and we only share information under secure and necessary circumstances.
Service Providers
We may engage trusted third-party service providers to help with:
- Website hosting and maintenance
- Analytics and reporting (e.g., Google Analytics)
- Secure form submissions and database management
These providers are bound by confidentiality agreements and can only use your information for specific purposes related to Balcony Construction Christchurch.
Legal Compliance
We may disclose information if required to comply with New Zealand law, court orders, or to enforce our Terms and Conditions.
5. Your Rights
As a user of the Balcony Construction Christchurch website, you have the right to:
- Access – View the personal data we hold about you.
- Correction – Update or correct inaccurate information.
- Deletion – Request removal of your data, unless retention is required by law.
- Objection – Opt-out of receiving marketing communications or limit certain processing activities.
To exercise these rights, please contact us through our contact page. We aim to handle all requests promptly and transparently.
6. Data Security
Balcony Construction Christchurch is committed to keeping your information secure. We implement:
- SSL encryption for secure data transmission
- Restricted internal access to sensitive data
- Routine system audits and updates
- Data minimization practices to avoid unnecessary storage
Although no system can be guaranteed 100% secure, Balcony Construction Christchurch follows industry standards to reduce risk.
7. External Links
Our website may include links to external sites for your convenience. Balcony Construction Christchurch is not responsible for the privacy practices, security, or content of these third-party websites. We recommend reviewing their policies before sharing any personal data.
8. Policy Updates
Balcony Construction Christchurch may revise this Privacy Policy to reflect changes in legal requirements, technologies, or business practices. Updates will be posted here with a new effective date. We encourage you to review this page periodically to stay informed about how your information is handled.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to us via the contact form at: https://balconyconstructionchristchurch.co.nz/contact-us/
Thank you for choosing us as your trusted partner for creating beautiful, durable, and functional balconies that enhance your home or commercial property.
